Available for project management roles Boston, MA
Open to relocating to Germany or the Netherlands

Ritika Sonaavane

Agile project manager with an engineer’s mind

Portrait of Ritika Sonaavane
R
MS in PMNortheastern, 2026
30%
Efficiency gainat Amazon

I plan, coordinate and deliver work that has a lot of moving parts. At Amazon I managed 500+ weekly workflows and lifted operational efficiency by 30%. Now I’m finishing my MS in Project Management at Northeastern, building on a degree in Computer Engineering.

MS, 2026Northeastern University
BE, CGPA 8.42Computer Engineering
7+ yearsDelivering programs and ops

Career roadmapHover a bar for details

WorkStudyNext
20192021202320252027
Teach For IndiaFellow
Fellow
IT Works InfotechHR Intern
AmazonSME, Operations
500+ / wk
NortheasternMS, Project Mgmt
MS in PM
CPR RepairProject Coordinator
Co-op
Next roleYour team?
Open
Today

From Teach For India classrooms to Amazon operations and a busy Boston service floor, I’ve learned that great delivery is *clear plans,* *honest status* and fixing the *process,* not the people.

I bring the structure of an engineer and the patience of a teacher to every project.Ritika Sonaavane
02Plan

The foundation I plan from

Two degrees that work together: project management for how work gets delivered, computer engineering for understanding what’s being built.

2026

Master of Science in Project Management

Northeastern University, Boston, MA
GPA 3.36Agile focus
Coursework +
  • Foundations of Project Management
  • Principles of Agile Project Management
  • Project Scope Management
  • Project Quality Management
  • Project Risk Management
  • Leading and Managing Technical Projects
  • Communication Skills for Project Managers
  • Introduction to Analytics
  • Project Finance (in progress)
  • Agile Implementation and Governance (in progress)
BE

Bachelor of Engineering in Computer Engineering

Savitribai Phule Pune University, India
CGPA 8.42First Class with Distinction
Coursework +
  • Database Management Systems
  • Software Engineering
  • Software Testing and QA
  • Data Science and Big Data Analytics
  • AI and Machine Learning
  • Cloud Computing
  • Business Intelligence
  • Computer Networks and Security

What I bring to a team

Four capability areas I use on every project.

Project delivery

Planned, sequenced and moving.

  • Planning and scheduling
  • Milestones and dependencies
  • Scrum and Kanban
  • Change management
  • Documentation

Stakeholders

Everyone aligned and informed.

  • Requirements gathering
  • Cross-functional work
  • Status reporting
  • Meeting facilitation
  • Clear communication

Data analysis

Numbers turned into decisions.

  • KPI analysis
  • Trend analysis
  • Dashboards
  • Data validation
  • Recommendations

Operations

Faster, more reliable workflows.

  • Root-cause analysis
  • Workflow optimisation
  • Service delivery
  • SOPs and governance
  • Issue resolution

My toolkitSoftware I use daily

XExcel BIPower BI TbTableau JJira PMS Project SSharePoint TTeams AAWS SIM
03Execute

Where I’ve delivered

Keep scrolling to move through my roles
2025
Boston, MAOct 2025 to Apr 2026

CPR Cell Phone Repair

Retail Repair Project Coordinator
  • Coordinated concurrent repair and operational workstreams from intake to completion, tracking priorities, timelines and dependencies.
  • Kept trackers and documentation that made progress, blockers and follow-ups visible.
  • Aligned customers, technicians, vendors and management on status and issue resolution.
  • Partnered with business owners on practical process improvements.
2023
IndiaAug 2023 to Jun 2024

Amazon

Subject Matter Expert, Operations and Process Improvement
  • Managed 500+ weekly operational workflows across quality, customer-impacting and time-sensitive work.
  • Drove a 30% efficiency gain through root-cause analysis and workflow optimisation.
  • Analysed KPIs in Excel, Power BI and Tableau for management reporting, and supported an AWS-based SIM ticketing platform.
0Workflows a week
0Efficiency gain
2023
IndiaFeb 2023 to Aug 2023

IT Works Infotech

Human Resources Intern
  • Coordinated recruitment and onboarding: documentation, scheduling and stakeholder follow-ups across concurrent workflows.
  • Kept employee and candidate records accurate and supported day-to-day HR reporting.
2019
IndiaApr 2019 to Aug 2023

Teach For India

Fellow
  • Managed competing priorities, stakeholders and schedules while delivering program initiatives in a high-accountability environment.
  • Adapted communication and execution style to diverse stakeholders and circumstances.
0Program delivery
US or EU2026 onwards

Your team

Project Manager, Operations or Business Analyst

I’m ready to bring this experience to my next project. Let’s talk about what you’re delivering.

Start a conversation
03Execute, continued

Selected projects

Work from my roles and my master’s program. Scroll and the cards stack like a sprint backlog.

01Process improvement

Workflow optimisation at Amazon

Investigated recurring delays across high-volume operational queues, found the root causes and redesigned the steps creating rework.

30%gain in operational efficiency
30%
Root-cause analysisSOP redesignExcel
02Data and analytics

Operational KPI dashboards

Built recurring KPI views that showed management where performance was slipping and which trends needed action.

3 toolsExcel, Power BI and Tableau
KPI
Power BITableauTrend analysis
03Agile delivery

Repair workstream tracker

Set up trackers that followed every repair from intake to completion, with dependencies and blockers visible to customers, technicians and vendors.

4 groupsof stakeholders kept aligned
KanbanStatus reportingDependencies
04Technology

Ticketing platform support

Supported an AWS-based SIM ticketing platform, routing issue information cleanly between technology and business teams.

Tech + opsbridged in one workflow
AWS
Issue triageAWS SIMDocumentation
05Agile delivery, coursework

Agile implementation and governance

Master’s project on introducing Agile into an organisation: roles, ceremonies, metrics and governance guardrails.

In progressNortheastern University
ScrumJiraGovernance
06Risk, coursework

Project risk management plan

Master’s project identifying, scoring and planning responses to project risks, each with an owner and a trigger.

Risk registerand response plan
Probability and impactMitigationExcel
04Monitor

Impact, measured

The numbers I track myself against.

0

Weekly workflows

Managed at Amazon

0

Efficiency gain

Through root-cause analysis

0

Engineering CGPA

First Class with Distinction

0

Certifications

Google, PMI and Microsoft

Certifications

Credentials that back up the coursework and the experience.

GGoogle

Google Project Management Certificate

Completed
PMIProject Management Institute

Project Management Foundations

Completed
MSMicrosoft

Microsoft Project Training

Completed
“
Plans are worthless, but planning is everything.
Dwight D. Eisenhower
05Close

Let’s kick off your next project.

sonaavane.r@northeastern.edu
© Ritika Sonaavane. Project closed on time and on scope.
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